Net Promoter Score (NPS) Survey

1) How likely are you to recommend our company to a friend or colleague?

012345678910

2) What is the primary reason for the score you gave?

3) Overall, how satisfied are you with your experience?

4) What do you value most about our product or service?

5) What could we improve to provide a better experience?

6) How often do you use our product or service?

7) How easy is it to use our product or service?

8) Please rate your satisfaction with the following aspects.

9) Have you contacted our customer support?

YesNo

10) If you contacted support, what was your experience like?

11) Are there any features or capabilities you would like us to add?

12) When did you most recently use our product or service?

13) If we need clarification about your feedback, what is your preferred time of day to be contacted?

14) Which industry or field do you work in?

15) What would most increase your likelihood of recommending us in the future?

16) How do you prefer to receive updates from us?

17) Please evaluate the following aspects.

18) Is there anything else you would like to share with us?