Flower delivery feedback
Dear Flower Shopper,
Thank you for deciding to purchase flowers using our flower delivery service. Please take a short moment and fill in this flower delivery feedback form. The results will be utilized by us so the flower purchase and delivery experience continually refine.
1) Through which channel did you get to know about our flower delivery service?*

2) How many times per year do you usually buy flowers?*

3) Where do you buy flowers most often?*

4) How important are following aspects to you when ordering flowers online?*

Most importantImportantSomewhat importantNot that importantLeast important
Delivery speed
Flower inscription options
Flower origin
Flower quality
Flower range selection
On-time delivery
Payment options
Recipient’s preferences
Time needed to place order
5) For who do you usually buy flowers online?*
Please select at least 1 choice.

6) How much do you usually spend for online flower purchase (including delivery)?*

7) Do you buy flowers with additional gifts (teddy bears, Champagne bottles, boxes of chocolate etc.)?*

8) What flower bouquets do you usually buy?*

9) What flower packaging do you prefer?*

11) What are your most popular types of flowers?*
Please select at least 1 choice.

12) What is your gender?*

13) To which age category do you belong?*

14) How satisfied are you with the following aspects of the flower purchase?*

Very satisfiedSatisfiedNeither satisfied nor dissatisfiedDissatisfiedVery dissatisfied
Delivery speed and timeliness
Descriptions and photographs of our flowers
Flower quality
Navigation on our portal
Packaging quality
Payment options
15) How likely is it for you to recommend our flower delivery service to the people you know?*

*Answer required