Customer service survey
Dear Customer,
Thank you for doing business with us. Please take moment and fill in this short customer service survey. The results of this questionnaire will be utilized by us so the customer service experience continually refines.
1) How well did our customer care representatives understand your questions, concerns or suggestions?*

2) How knowledgeable were our customer care representatives?*

3) How satisfied are you with the swiftness of your case resolution?*

4) How satisfied are you with the resolution of your case?*

5) Overall, how do you find the quality of our customer service?*

*Answer required