Café customer satisfaction
1) How often do you visit our café?
Daily
A few times a week
Once a week
A few times a month
Rarely
2) What is your favorite type of beverage from our café?
Coffee
Tea
Juice
Smoothie
Other
3) How satisfied are you with the customer service?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
4) Rate the quality of our products (1-5):
Coffee
1
2
3
4
5
Tea
1
2
3
4
5
Pastries
1
2
3
4
5
Sandwiches
1
2
3
4
5
5) What improvements would you like to see in our café?
6) Are you a member of our loyalty program?
Yes
No
7) What factors influence your decision to visit our café?
Please select at least 2 choices.
Location
Price
Product Variety
Atmosphere
Promotions
8) What time of day do you usually visit our café?
9) When was your last visit?
10) Would you recommend our café to others?
Definitely
Probably
Not Sure
Probably Not
Definitely Not
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